Returns & Exchanges

We want you to love your Monos pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Exchanges are always free, ensuring you find the perfect fit and style for your wardrobe.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Place the items in their original packaging with all tags attached and include the packing slip provided in the portal.

  • 3.
    Ship It Back

    Print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.