Returns & Exchanges
We want you to love your Monos pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Exchanges are always free, ensuring you find the perfect fit and style for your wardrobe.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached and include the packing slip provided in the portal.
- 3.Ship It Back
Print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.